Privacy policy
VendorGroup operates under direct and partner contracts with manufacturers and distributors in China, Germany, the USA, Japan, South Korea, Switzerland and other countries. We provide international supply of industrial and IT equipment. This policy explains what data we collect and how we use it.
1. General provisions
This policy applies to all users of the VendorGroup website and services. By registering and using the service you confirm that you accept the personal data processing terms.
We process personal data in line with applicable law and take measures to protect it.
2. Data controller
The personal data controller is VendorGroup.
- Email: sales@vendorgroup.org
- Phone (Telegram): +86 136 2235 5394
- Phone (office): +86 136 2235 5394
- Address:25 Wilton Rd, Pimlico, London SW1V 1LW, United Kingdom
3. What data we collect
We process the data you provide when registering and contacting us:
- contact data: email, phone
- profile data: name, company, job title (if provided)
- request data: request content, equipment lists, comments
- supply and documentation data: company details, delivery address and consignee (where applicable)
- technical data: IP address, browser data, cookies, date and time of requests
4. Purposes of processing
- account registration and maintenance, user authentication
- processing supply requests and communicating about them
- feedback, support and status updates on your enquiries
- fulfilment of contractual obligations and compliance with legal requirements
- improving service quality, security and abuse prevention
5. Legal grounds
We process personal data on the basis of your consent, as well as to perform a contract and comply with legal requirements.
6. Sharing with third parties
We do not sell personal data. Data may be shared only to the extent required to fulfil your requests and our obligations, for example with logistics and service partners, or where required by law.
7. Storage and protection
We store data for as long as required for the processing purposes or for the periods required by law. We apply organisational and technical measures to protect data from leakage and unauthorised access.
8. User rights
- obtain information about your data and how it is processed
- correct, update or delete your data
- withdraw consent to processing (where this does not conflict with the law)
- send questions and requests to the operator's email address
9. Cookies and logging
We use cookies and technical logs to operate the website, maintain sessions and improve the user experience. You can restrict cookies in your browser settings, but this may affect the functionality of the service.
10. Changes to this policy
We may update this privacy policy. The current version is always published on this page.