Terms of use

VendorGroup operates under direct and partner contracts with manufacturers and distributors in China, Germany, the USA, Japan, South Korea, Switzerland and other countries. We provide international supply of industrial and IT equipment. These terms govern the use of the website and its services.

1. General provisions

By using the website and registering an account you confirm that you accept these terms. If you do not agree with them, please do not use the website.

2. Purpose of the website and services

The website provides information about equipment supply and accepts requests for sourcing and delivery.

  • Information on the website is for reference only and is not a public offer.
  • Prices, lead times and availability are confirmed after your request is processed.
  • Final terms are fixed in a commercial offer and/or contract.

3. Registration and account

Some features may require registration. You are responsible for the accuracy of the data provided at registration and for keeping your credentials safe.

4. User obligations

  • provide accurate data when registering and when contacting us
  • use the services only for lawful purposes and not infringe third-party rights
  • not attempt unauthorised access to or interference with the website
  • keep credentials confidential and not share access with third parties

5. Requests and communication

By submitting a request you agree to receive replies at the contacts you provided. We may ask for additional information to clarify specifications, quantities and lead times.

6. Payment and delivery

Payment, supply, logistics and documentation terms are defined in the commercial offer and/or contract.

7. Intellectual property

All website materials, including texts, images and design elements, are protected by copyright and belong to VendorGroup or the respective rights holders. Use without permission is prohibited.

8. Limitation of liability

We are not liable for:

  • service interruptions caused by technical or organisational reasons
  • inaccuracies caused by incorrect or incomplete user data
  • actions of third parties, including manufacturers, carriers and service partners

9. Personal data

Personal data is processed in accordance with the privacy policy.

10. Contacts and changes to the terms

For questions about the website and service terms you can contact us at sales@vendorgroup.org or by phone +86 136 2235 5394.

We may update these terms of use. The current version is always published on this page.